NTELOS

1-877-4 NTELOS

Home / For Your Home / Video / Customer Support

Contact Us

Video Customer Support. The View is just spectacular!

User guides and more information for your nTelos Video service.

General Video Consumer Information

nTelos Video Terms & Conditions with Television Privacy Notice
nTelos Video Customer Information
Link to Virginia Department of Emergency Management
Video On Demand and Pay Per View

Quick-Start Guide

View or print entire Guide.

Anatomy of your Video TV remote
Menu, info & recorded TV buttons
Guide, volume controls & more
HDTV & your nTelos Video
Digital Video Recorder (DVR) buttons

Equipment Set-up Guides

TV Caller ID User Guide
Remote manual - equipment codes and more
Set-Top Box manual - wiring instructions and more
Equipment Drop-off Locations

Need to Learn More?

On/off, screensaver & volume controls
Changing channels, getting program info & using the interactive program guide
Create Favorite Channels and using Search
Scheduling & recording programs or series
Order Video On Demand & Pay Per View
Using parental locking controls
Choosing on-screen language & screen size

Having trouble?

Answers to common questions and trouble-shooting tips

Contact Us. If the guides and instructions above did not answer your questions, please contact us. We are here to help you any time.

Will Your TV Work in 2009 during the digital TV transition?

Click here to view our current Video special offers.

Other Links

Learn how to get Video

Already a subscriber?

Amazing picture, sound, features and price. nTelos Video is a digital experience above and beyond ordinary television. With powerful fiber optic technology, we deliver more entertainment, high-definition picture and sound, and the freedom to control your programming.

Refer a friend and save cash! Earn a Referral Incentive

Get more ... for less than you think!
Pick a Bundle. Save a Bunch! Video-Voice-Broadband Bundles